Shipping policy

Last updated: September 21, 2026

Thank you for shopping with Arlington Kitchen LLC.

Arlington Kitchen specializes in practical kitchen organization products and everyday kitchen and dining accessories. We are committed to processing and shipping orders as efficiently as possible while providing customers with clear information about order fulfillment and delivery.

This Shipping Policy explains how orders placed through arlingtonkitchen.shop are processed, shipped, and delivered.

1. Order Processing

Orders are processed after payment has been successfully received and the order information has been verified.

We generally process orders during regular business operations.

Order processing time may vary depending on:

  • Product availability;

  • Order volume;

  • Product type;

  • Order verification requirements;

  • Holidays and weekends; and

  • Other circumstances affecting fulfillment.

The estimated processing or fulfillment time applicable to your order will be communicated on the Website, at checkout, or in your order confirmation when available.

Please note that order processing time is separate from carrier transit time.

2. Estimated Delivery Times

Delivery time consists of two main stages:

  1. Order processing and fulfillment, during which we prepare and package your order; and

  2. Transit time, during which the shipping carrier transports your order to the delivery address.

Estimated delivery dates or timeframes shown at checkout are estimates and may vary depending on the destination, shipping method, carrier performance, and other circumstances.

Where available, the estimated delivery timeframe displayed during checkout will provide the most relevant estimate for your order.

We do not guarantee a specific delivery date unless a specific delivery guarantee is expressly stated at the time of purchase.

3. Shipping Methods

Available shipping methods and shipping rates may vary depending on:

  • Delivery destination;

  • Product availability;

  • Order size or weight;

  • Shipping service availability; and

  • Other factors determined during checkout.

The shipping options and applicable charges available for your order will be displayed during checkout before you complete your purchase.

Customers are responsible for selecting the shipping method they prefer from the available options.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Shipping charges may vary based on the delivery address, shipping method, order characteristics, and other applicable factors.

Any free shipping promotion will be subject to the terms and conditions displayed when the promotion is offered.

5. Order Tracking

When tracking information is available, we may provide a tracking number or tracking link after your order has been shipped.

Tracking information may take some time to become active after the shipping carrier receives or scans the package.

Once a shipment has been handed to the carrier, tracking updates and delivery scans are generally controlled by the carrier.

If tracking information appears delayed or has not updated for a reasonable period, please contact us so that we can assist you.

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your:

  • Name;

  • Street address;

  • Apartment, unit, or suite number;

  • City;

  • State;

  • ZIP or postal code; and

  • Country, where applicable.

If you provide an incorrect or incomplete address, delivery may be delayed or the package may be returned to the sender.

If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply where permitted by applicable law.

7. Shipping Delays

Although we make reasonable efforts to process orders promptly, delivery delays may occur.

Delays may result from circumstances including:

  • Carrier delays;

  • Severe weather;

  • Natural disasters;

  • Holidays or periods of unusually high shipping volume;

  • Incorrect or incomplete delivery information;

  • Transportation disruptions;

  • Customs or import procedures;

  • Public emergencies; or

  • Other circumstances outside our reasonable control.

If we become aware of a significant delay affecting your order, we will make reasonable efforts to provide an update.

Shopify's merchant guidance states that customers should be informed when there is a change or delay affecting an order.

8. Lost, Stolen, or Missing Packages

If tracking information shows that a package has been delivered but you cannot locate it, please first check:

  • Your mailbox or usual delivery location;

  • Around your property;

  • With household members or building management;

  • With neighbors, where appropriate; and

  • The carrier's tracking information for additional delivery details.

If you still cannot locate the package, please contact us at:

support@arlingtonkitchen.shop

We may request your order number and tracking information so that we can review the shipment and determine the appropriate next steps.

Where appropriate, we may also recommend that you contact the shipping carrier directly.

9. Damaged Packages or Products

Please inspect your package and products promptly after delivery.

If your order arrives damaged, defective, or with an incorrect product, please contact us as soon as reasonably possible at:

Email: support@arlingtonkitchen.shop
Phone: +1 (520) 390-7308

Please include:

  • Your order number;

  • A description of the problem; and

  • Clear photographs of the package and product, when applicable.

We will review the information and, where appropriate, provide a replacement, refund, or another suitable resolution in accordance with our Return and Refund Policy.

10. International Shipping

If international shipping is available for your destination, shipping options and applicable costs will be displayed at checkout when available.

International shipments may be subject to:

  • Customs procedures;

  • Import duties;

  • Taxes;

  • Brokerage fees;

  • Customs clearance charges; or

  • Other fees imposed by the destination country.

Unless expressly stated otherwise at checkout, customers may be responsible for applicable customs duties, import taxes, and other charges imposed by the destination country.

Delivery times for international orders may be longer than domestic orders because of customs processing and other international transportation factors.

Shopify advises merchants to clearly disclose when import fees or customs charges may apply to shipments crossing international borders.

11. Shipping Restrictions

Some products or destinations may not be eligible for certain shipping methods.

Shipping availability may depend on:

  • Destination;

  • Product characteristics;

  • Carrier restrictions;

  • Applicable laws and regulations; and

  • Other logistical considerations.

If a particular product cannot be shipped to the address provided, we may contact you to discuss available options.

12. Multiple Items and Separate Shipments

Depending on product availability, fulfillment location, or other operational considerations, items from the same order may occasionally be shipped separately.

If an order is shipped in multiple packages, you may receive separate tracking information.

You will not necessarily be charged an additional shipping fee solely because an order is divided into multiple shipments unless otherwise disclosed at checkout.

13. Pre-Orders and Backordered Products

If we offer pre-order or backordered products, the applicable product page or checkout information will provide the relevant estimated fulfillment information when available.

Orders containing products with different fulfillment timelines may be shipped separately where appropriate.

If there is a significant change to the expected fulfillment timeframe, we will make reasonable efforts to notify affected customers.

14. Changes to Shipping Information

Shipping rates, shipping methods, fulfillment times, and delivery estimates may change from time to time.

Any applicable shipping information presented at checkout will generally apply to the order being placed.

We may update this Shipping Policy when our shipping practices, service providers, or applicable requirements change.

15. Relationship to Our Return and Refund Policy

Shipping issues involving returns, refunds, exchanges, damaged products, defective products, or incorrect products are also subject to our Return and Refund Policy.

Please review both policies before placing an order.

16. Contact Us

If you have questions about shipping, delivery, tracking, or an existing order, please contact us:

ARLINGTON KITCHEN LLC
2222 S HAVANA ST UNIT J
AURORA, CO 80014
United States

Email: support@arlingtonkitchen.shop
Phone: +1 (520) 390-7308
Website: arlingtonkitchen.shop

We will make reasonable efforts to assist you with shipping and delivery questions.